HOOP services
Four rides. One price line.
Every product runs on the same fare engine: public transport, plus 30%. Below are live sample prices for a real commute — Ongata Rongai to Westlands, off-peak.
HOOP Seat
The everyday HOOP. Match into a car already going your way and split the road. Priced straight off the matatu fare plus 30% — the same maths at midnight as at 7 AM.
- Up to 6 seats per trip
- Best price per km in the network
- Peak or off-peak, markup never moves
HOOP Direct
Your route, no extra stops. The whole car for your group, point to point, no detours for other riders’ drop-offs.
- Up to 4 seats
- Roughly 25% faster than shared
- Airport runs, late nights, cargo that needs a seat
HOOP Crew
The commute, solved once. A recurring daily pass that reserves the same seat, same driver, same time — every working morning.
- Billed per day, ~25% under a single seat
- Seat reserved before you wake up
- Pause any day from the ride screen
HOOP Autonomous Shuttle
Electric low-capacity shuttles on fixed corridors, running on a schedule whether or not a driver is free. Piloting on the Thika stretch first.
- Fixed-route, always on
- Runs below a shared seat
- Marked beta until your county opens
Example only — on the ride screen, prices come from your actual route. Private hail on the same trip runs about KES 690.
Lady HOOP
A women-only network inside the whole network.
One toggle asks for a woman driver — same fare engine, same route pricing, same 30% line. The HOOP team confirms the match on your call, so you always know who is arriving before you step out.
How the toggle works
- 1. Flip Lady HOOP on the ride screen — it applies to the whole request.
- 2. The HOOP team looks for a woman driver on your route and confirms it with you.
- 3. Your trip code and the SOS button stay on every leg, exactly like the rest of the network.
Standard kit on every product
Lady HOOP
One toggle asks for a woman driver. The HOOP team confirms the match on your call.
Live map
Every route is planned and priced on a real street map of Kenya.
Trip PIN
A 4-digit PIN, read to you by the HOOP team when your driver is confirmed.
SOS
One tap sends your name, trip code and GPS position to the HOOP team.
M-PESA approval
You approve the request on your own phone. Nothing is charged here.
All 47 counties
Not six corridors. From Lodwar to Malindi, point to point.
For drivers
You keep 80% of every fare.
Post a trip once and HOOP fills the empty seats along your route before you start the engine. Your 80% share is recorded against your name for every completed trip and paid to your M-PESA number.
Questions people actually ask
It is the line that funds everything the matatu skips: driver pay that keeps 80% of the fare with them, trip tracking, insurance and a support team that can see your live location. The markup is fixed by the fare engine — no surge pricing, no dynamic roulette.
The 30% rule never changes; the base does. Metro, urban and rural corridors have different matatu benchmarks and minimum fares (KES 50 / 40 / 30), so the same distance prices differently in Nairobi and Turkana.
Nothing is charged on this site. You send a ride request, the HOOP team calls to confirm your driver and the exact fare, and only then does an M-PESA request arrive on your own phone for you to approve. No cards, no in-app wallets, no deductions you didn’t confirm.
A recurring daily seat — same route, same time, reserved every working day — billed per day at roughly 25% under what a single shared seat costs. Pause any morning you’re not riding.
It is piloting on the Thika corridor now and shows as beta everywhere else. Crew pass holders and frequent riders on a covered route get first allocation when a county opens.